Senior Analyst, Supplier Performance & Risk

Empower Retirement; Greenwood Village (CO); Hybrid; USD 79,000 - 112,000; Full time

Benefits offered by this job

Medical, dental, vision, and life保险

401(k) plan with company matching

Paid time off and holidays

Volunteer time

Job summary

Empower Retirement is seeking a Senior Analyst for Supplier Performance & Risk to join our procurement ecosystem in the U.S. The role focuses on monitoring supplier SLAs, KPIs, and governance standards, while partnering with Legal, Risk, and internal teams to drive improvements in service delivery and compliance.

You will analyze performance trends, maintain scorecards and dashboards, and lead supplier reviews to identify risks and opportunities for optimization across the external workforce.

Qualifications

• Bachelor's degree in Business, Risk Management, Supply Chain, HR, Finance, or related field.
• 4-7 years of experience in supplier management, vendor management, procurement, or third-party risk.
• Experience with external labor, contingent workforce, staffing, or third-party service providers.
• Experience analyzing supplier performance using SLAs, KPIs, scorecards, or similar measures.
• Experience identifying and resolving supplier performance, operational, compliance, or risk issues.
• Experience working across multiple stakeholder groups to achieve business objectives.
• Strong knowledge of supplier performance management and external workforce practices.

Responsibilities

• Monitor supplier performance against SLAs, KPIs, contractual commitments, and service expectations.
• Maintain supplier scorecards, dashboards, and reporting used to evaluate supplier performance and identify trends.
• Participate in supplier business reviews, presenting performance findings, risks, and opportunities for improvement.
• Identify supplier performance issues, investigate contributing factors, and recommend corrective actions.
• Track supplier corrective action plans and partner with suppliers and internal stakeholders to support timely resolution.
• Apply supplier management best practices to recommend improvements to existing processes and service delivery.
• Analyze risks associated with external workforce and third-party engagements within governance frameworks.
• Partner with Legal, Compliance, Risk, Security, Procurement, and other stakeholders on supplier compliance and governance matters.

Skills

Analytical skills

Supplier performance management

Risk management

Stakeholder collaboration

Communication skills

Problem-solving

Attention to detail

Independent work

Education

Bachelor's degree in Business, Risk Management, Supply Chain, HR, Finance or related field

Tools

Scorecards

Dashboards

Reporting

Job description

Empower Retirement is seeking a Senior Analyst for Supplier Performance & Risk to join our procurement ecosystem in the U.S. The role focuses on monitoring supplier SLAs, KPIs, and governance standards, while partnering with Legal, Risk, and internal teams to drive improvements in service delivery and compliance.

You will analyze performance trends, maintain scorecards and dashboards, and lead supplier reviews to identify risks and opportunities for optimization across the external workforce.