Senior Remote ServiceNow & Telecom Inventory Consultant

Tata Consultancy Services Limited; Cincinnati (OH); Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Dental

Family Support: Parental Leaves

Commuter Benefits & Certification & Re

Job summary

Tata Consultancy Services Limited in Cincinnati, OH, is seeking a Senior Engineer with ServiceNow expertise and strong Telecom Network Inventory (TNI) / Telecommunication Service Management (TSM) experience to join our technology team.

You will lead end-to-end telecom inventory projects, model networks, manage data migration and inventory reconciliation, and collaborate with NOC, Engineering, Service Delivery, and Operations teams to drive production go-lives and adoption initiatives.

Qualifications

• Service Management and Telecom Operations experience.
• End-to-end TNI/TSM implementation or remediation engagements.
• Strong telecom inventory modelling expertise.
• Knowledge of network circuits, connectivity services, and telecom operations.
• Experience leading data migration and inventory reconciliation projects.
• Experience working with NOC, Engineering, Service Delivery, and Operations teams.
• Proven track record in production go-live, cutover planning, and operational adoption initiatives.

Responsibilities

• Service Management and Telecom Operations responsibilities as outlined.
• Lead end-to-end TNI/TSM engagements and remediation efforts.
• Model telecom inventory and ensure accurate data migration.
• Coordinate with NOC, Engineering, and Operations teams for live deployments.
• Plan cutovers and drive operational adoption initiatives.

Skills

ServiceNow

TNI/TSM

Consultant experience

Tools

CSA

ITIL Foundation

TNI implementation

TSM implementation

CMDB/CSDM

Telecom inventory modelling

Data migration & reconciliation

Job description

Tata Consultancy Services Limited in Cincinnati, OH, is seeking a Senior Engineer with ServiceNow expertise and strong Telecom Network Inventory (TNI) / Telecommunication Service Management (TSM) experience to join our technology team.

You will lead end-to-end telecom inventory projects, model networks, manage data migration and inventory reconciliation, and collaborate with NOC, Engineering, Service Delivery, and Operations teams to drive production go-lives and adoption initiatives.