Servicenow Tech Consultant Or Business Consultant With Tni/ Tsm

Tata Consultancy Services Limited; Cincinnati (OH); Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Dental

Family Support: Parental Leaves

Commuter Benefits & Certification & Re

Job summary

Tata Consultancy Services Limited in Cincinnati, OH, is seeking a Senior Engineer with ServiceNow expertise and strong Telecom Network Inventory (TNI) / Telecommunication Service Management (TSM) experience to join our technology team.

You will lead end-to-end telecom inventory projects, model networks, manage data migration and inventory reconciliation, and collaborate with NOC, Engineering, Service Delivery, and Operations teams to drive production go-lives and adoption initiatives.

Qualifications

• Service Management and Telecom Operations experience.
• End-to-end TNI/TSM implementation or remediation engagements.
• Strong telecom inventory modelling expertise.
• Knowledge of network circuits, connectivity services, and telecom operations.
• Experience leading data migration and inventory reconciliation projects.
• Experience working with NOC, Engineering, Service Delivery, and Operations teams.
• Proven track record in production go-live, cutover planning, and operational adoption initiatives.

Responsibilities

• Service Management and Telecom Operations responsibilities as outlined.
• Lead end-to-end TNI/TSM engagements and remediation efforts.
• Model telecom inventory and ensure accurate data migration.
• Coordinate with NOC, Engineering, and Operations teams for live deployments.
• Plan cutovers and drive operational adoption initiatives.

Skills

ServiceNow

TNI/TSM

Consultant experience

Tools

CSA

ITIL Foundation

TNI implementation

TSM implementation

CMDB/CSDM

Telecom inventory modelling

Data migration & reconciliation

Job description

Must Have Technical/Functional Skills

ServiceNow Tech Consultant or Business Consultant with TNI(Telecom Network Inventory) / TSM (Telecommunication Service Management) experience

Roles & Responsibilities

• Service Management and Telecom Operations experience.
• Multiple end-to-end TNI/TSM implementation or remediation engagements.
• Strong telecom inventory modelling expertise.
• Deep knowledge of network circuits, connectivity services, and telecom operations.
• Experience leading data migration and inventory reconciliation projects.
• Experience working with NOC, Engineering, Service Delivery, and Operations teams.
• Proven track record in production go-live, cutover planning, and operational adoption initiatives.

Nice-to-Have Experience

• Telecom Service Operations Management (TSOM)
• 5G Network Inventory
• Cloud Connectivity Modeling
• Datacenter Capacity Management
• Service Mapping
• Large-scale telecom transformation programs

Certifications

• CSA
• ITIL Foundation
• TNI implementation experience
• TSM implementation experience
• CMDB/CSDM experience
• Telecom inventory modeling experience
• Data migration & reconciliation experience

Location : Remote

Salary Range: $120,000 - $160,000 a year

#LI-CM2

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Job Details

Location: Cincinnati, OH

Function: TECHNOLOGY

Role: Senior Engineer

ID: 435006

Skills: Service Now | Telecom Networks - Wireless Network | TSM

Salary Range: $120,000 - $160,000