ServiceNow Tech Consultant or Business Consultant

Volto Consulting; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Volto Consulting is seeking a ServiceNow Tech Consultant or Business Consultant with TNI/TSM experience for a remote, fulltime role. You will drive telecom inventory management projects and ensure successful implementations and operational adoption.

You will collaborate with NOC, Engineering, and Service Delivery teams, bringing deep knowledge of circuits, connectivity services, and data migration within telecom environments.

Qualifications

• Experience with ServiceNow in telecom environments (TNI/TSM).
• Strong understanding of telecom inventory modelling and operations.

Responsibilities

• Provide ServiceNow consulting for telecom inventory management and service assurance.
• Lead end-to-end TNI/TSM implementation or remediation engagements.
• Coordinate with NOC, engineering, and operations to ensure go-live and adoption.

Skills

TNI experience

TSM experience

ServiceNow

Job description

ServiceNow Tech Consultant or Business Consultant (TNI/ TSM)

Remote

Fulltime - Need only independent VISA holders

Job Description

Must Have Technical/Functional Skills

ServiceNow Tech Consultant or Business Consultant with TNI(Telecom Network Inventory) / TSM (Telecommunication Service Management) experience

Roles & Responsibilities

• Service Management and Telecom Operations experience.
• Multiple end-to-end TNI/TSM implementation or remediation engagements.
• Strong telecom inventory modelling expertise.
• Deep knowledge of network circuits, connectivity services, and telecom operations.
• Experience leading data migration and inventory reconciliation projects.
• Experience working with NOC, Engineering, Service Delivery, and Operations teams.
• Proven track record in production go-live, cutover planning, and operational adoption initiatives.

Nice-to-Have Experience

• Telecom Service Operations Management (TSOM)
• 5G Network Inventory
• Cloud Connectivity Modeling
• Datacenter Capacity Management
• Service Mapping
• Large-scale telecom transformation programs

Certifications

• CSA
• ITIL Foundation
• TNI implementation experience
• TSM implementation experience
• CMDB/CSDM experience
• Telecom inventory modeling experience
• Data migration & reconciliation experience