Senior Remote RWD Engagement Manager

Norstella; Madison (WI); Remote; USD 160,000 - 185,000; Full time

Job summary

Norstella is seeking an Engagement Manager for Real-World Data (RWD) to own end-to-end client engagements, ensuring reliable delivery and strong outcomes across our RWD solutions. You will coordinate with delivery, data, product, and client support teams to translate client objectives into executable plans and drive high-quality results.

You will manage timelines, communications, and internal alignment, serving as the primary client success owner for assigned engagements.

Qualifications

• Master’s degree in life sciences, data science, biostatistics, epidemiology, public health, health economics, or related field.
• 6–8 years of hands-on RWD Analytics experience.
• 1–2 years leading RWD engagements.
• 1–2 years of SQL coding.

Responsibilities

• Serve as the primary point of contact for assigned RWD clients.
• Establish clear success criteria, delivery plans, and communication cadences.
• Proactively manage expectations, risks, and dependencies.
• Lead end-of-engagement reviews and hand-offs to Client Support.
• Partner with renewal teams to support expansion and growth.
• Own execution oversight for RWD engagements.
• Coordinate across internal delivery, data, product, and support teams.
• Maintain project tracking and reporting.
• Identify and drive process and workflow improvements.
• Guide and coordinate team members across workstreams.
• Support mentorship and development of junior staff.
• Foster strong cross-functional collaboration.
• All other duties, as assigned.

Skills

RWD Analytics

SQL

Engagement leadership

Stakeholder management

Project management

Life sciences domain

Education

Master’s degree (life sciences/data science/biostatistics/epidemiology/public health/health economics)

Job description

Norstella is seeking an Engagement Manager for Real-World Data (RWD) to own end-to-end client engagements, ensuring reliable delivery and strong outcomes across our RWD solutions. You will coordinate with delivery, data, product, and client support teams to translate client objectives into executable plans and drive high-quality results.

You will manage timelines, communications, and internal alignment, serving as the primary client success owner for assigned engagements.