Senior Remote Implementation Lead EHS SaaS

Benchmark Gensuite; Oregon; Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Annual bonus

Team events

Off-cycle reviews

Happy hours

Virtual events

Job summary

Benchmark Gensuite seeks an Implementation Leader for our EHS software(Anvl) in a remote role serving US Midwest and East Coast customers. You will lead onboarding, configuration, integrations, and training for Global and Enterprise clients, tailoring the solution to fit safety, quality, and operations processes.

You’ll leverage AI to speed delivery and improve outcomes across projects. As a senior leader, you’ll manage multi-milestone rollouts, coordinate with IT and client teams, and hand off

Qualifications

• 7+ years of experience implementing large, complex Enterprise SaaS products.
• Familiarity with EHS, quality, sustainability, or connected worker industrial SaaS.
• Hands-on experience configuring SaaS workflows for business customers.
• Hands-on experience integrating systems and data flows through APIs.
• Experience training customer users on software.
• Experience using AI tools in day-to-day work and/or implementing AI-enabled features for customers.

Responsibilities

• Learn customer Goals, processes, and systems; document requirements, KPIs, and success criteria.
• Configure Anvl workflows; share best practices with customers.
• Design, configure and test API-based integrations between Anvl and customer systems with IT teams.
• Plan and manage large, multi-milestone rollouts and keep on schedule.
• Train customer teams from field technicians to admins for launch.
• Implement AI-enabled capabilities and guide customers on usage.
• Use AI tools in project plans, documentation, configuration, and analysis; ensure quality.
• Provide handoff to Account Management with clear documentation and report status weekly.
• Share product feedback and expansion opportunities with Product, Sales, Marketing.

Skills

Enterprise SaaS implementation

Project management

AI tools usage

Customer training

API integrations

Solution design

Education

Bachelor's degree in business or related field

Job description

Benchmark Gensuite seeks an Implementation Leader for our EHS software(Anvl) in a remote role serving US Midwest and East Coast customers. You will lead onboarding, configuration, integrations, and training for Global and Enterprise clients, tailoring the solution to fit safety, quality, and operations processes.

You’ll leverage AI to speed delivery and improve outcomes across projects. As a senior leader, you’ll manage multi-milestone rollouts, coordinate with IT and client teams, and hand off