Senior Remote Evening-Shift Risk & Escalation Lead

10alabs; Washington (District of Columbia); Remote; USD 140,000 - 160,000; Full time

Benefits offered by this job

401(k) plan

Generous PTO

Fully remote (US-based)

Job summary

10a Labs is seeking a senior specialist for the evening shift to stay hands-on while guiding Junior Specialists on the shift. This is a fully remote, US-based role with Monday–Friday, 4:00 PM–12:00 AM ET schedule.

You will review and label content, escalate threats, mentor teammates, and coordinate with the Principal to keep the shift running smoothly, with strong judgment on high-stakes cases and a commitment to the fixed evening schedule.

Qualifications

• 2–4 years in law enforcement or related work.
• Training in crisis intervention, threat assessment, or violent crime.
• Experience reviewing violent content, credible threats, or violent extremist material.
• Experience mentoring, training, or leading others.
• Comfortable reviewing distressing material on a regular basis.
• Strong judgment on ambiguous, high-stakes cases.
• Clear, confident communication with leadership, team, and clients.
• Able to commit to a fixed evening schedule.

Responsibilities

• Review and label content, flag imminent-risk cases for escalation.
• Serve as the go-to for edge cases and escalations from Junior Specialists on your shift.
• Support quality assurance through spot checks, calibration, and feedback.
• Support and develop the Junior Specialists on your shift, including overlapping weekend crews.
• Coordinate closely with the Principal to keep the shift running smoothly, including handoffs and flagging issues.
• Be a reliable point of contact for your shift, including outside scheduled hours.

Skills

Law enforcement experience

Crisis intervention training

Threat assessment

Mentoring/leadership

Distressing content handling

High-stakes judgment

Clear communication

Evening schedule commitment

Job description

10a Labs is seeking a senior specialist for the evening shift to stay hands-on while guiding Junior Specialists on the shift. This is a fully remote, US-based role with Monday–Friday, 4:00 PM–12:00 AM ET schedule.

You will review and label content, escalate threats, mentor teammates, and coordinate with the Principal to keep the shift running smoothly, with strong judgment on high-stakes cases and a commitment to the fixed evening schedule.