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10a Labs is seeking a hands-on leader to run a 24/7 team of Senior and Junior Specialists. As the first hire, you will build the team from the ground up, hiring, onboarding, and establishing processes to keep operations running smoothly.
The role is fully remote within the United States and involves regular shift coverage across day, evening, and overnight periods. You will oversee day-to-day operations, supervise senior specialists, manage scheduling, and lead interviews and training for new
10a Labs is seeking a hands-on leader to run a 24/7 team of Senior and Junior Specialists. As the first hire, you will build the team from the ground up, hiring, onboarding, and establishing processes to keep operations running smoothly.
The role is fully remote within the United States and involves regular shift coverage across day, evening, and overnight periods. You will oversee day-to-day operations, supervise senior specialists, manage scheduling, and lead interviews and training for new