Senior Remittance Processing Specialist

Deluxe Corporation; Carrollton (TX); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Healthcare (Medical, Dental, Vision)

Paid Time Off, Holidays

Employer-Matched Retirement Plan

Employee Stock Purchase Plan

Short-Term and Long-Term Disability

Tuition Reimbursement

Job summary

Deluxe Corporation in Carrollton, TX is seeking a Remittance Processing Specialist III to handle highly complex client processing with minimal supervision. The role requires strong attention to detail and the ability to meet tight deadlines.

You will perform lookups, conduct research on rejected payments, and make high-level decisions on transactions. Collaboration across Operations ensures deadlines are met while providing excellent customer service.

Qualifications

• High School Diploma or equivalent and 1 year experience in document processing.
• Must be 18 years of age or older.
• Demonstrated capability to be extremely detail oriented and quality conscious.
• Comfortable working with tight and floating deadlines.
• Clear, direct communication skills.
• Comfortable working in a fast-paced, deadline-oriented environment.

Responsibilities

• Handles highly complex customers with unique, specific and/or challenging processing requirements.
• Performs look ups and additional research on rejected payments and paperwork.
• Higher level decision making on transactions.
• Manages received dates, effective dates/backdates on mail to be processed to assure that all client deadlines are met.
• Communicate with all areas of Operations throughout the shift to assure deadlines are met.
• Customer contact to resolve issues and processes.

Skills

Document processing

Detail oriented

Deadline driven

Communication skills

Education

High School Diploma or equivalent

2 years of document processing

Job description

Deluxe Corporation in Carrollton, TX is seeking a Remittance Processing Specialist III to handle highly complex client processing with minimal supervision. The role requires strong attention to detail and the ability to meet tight deadlines.

You will perform lookups, conduct research on rejected payments, and make high-level decisions on transactions. Collaboration across Operations ensures deadlines are met while providing excellent customer service.