Senior Relationship Manager, Payment Acceptance Solutions

Visa; Atlanta (GA); On-site; USD 177,000 - 332,000; Full time

Job summary

Visa is seeking an experienced Relationship Manager in North America to drive acceptance solutions revenue growth across Emerging Merchant and Partner portfolios. You will collaborate with cross-functional teams, travel as required, and manage complex enterprise deals to meet quotas.

The role emphasizes deep knowledge of payments ecosystems, client engagement, and strategic selling to executive-level stakeholders across partners and merchants.

Qualifications

• 8 or more years of relevant work experience with a bachelor's degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD.
• Proven track record in field sales or related role.
• Proven ability to navigate complex sales cycles and manage large, complex deal negotiations with strategic clients.
• Strong understanding of the financial services and acquiring space, including key players, competition, and trends.
• Proficient in CRM software.
• Excellent communication, presentation, and negotiation skills.
• Ability to travel extensively.
• Work independently as well as collaborate within a team environment.
• Strong technical skills and ability to understand complex technological solutions and business issues.
• Deep understanding of the payments ecosystem including, risk, client engagement, payment security and regulatory requirements.
• Natural ability to understand and articulate complex concepts in a clear and concise manner.
• Confident speaker with ability to present, interact, and connect with executives and engineers.

Responsibilities

• Demonstrate an understanding of payment industry trends across enterprise payment acceptance and risk.
• Actively prospect, qualify, negotiate, and close opportunities within the North America Partnerships and Enabler segment.
• Ability to manage and meet revenue and growth targets (quotas).
• Develop and demonstrate a comprehensive understanding of Visa's solutions and their application within the partner verticals and segments and build frameworks and positioning for how Visa solutions fit together alongside ecosystem capabilities.
• Cultivate relationships with key decision-makers within these organizations.
• Ensure high levels of client and prospect satisfaction through proactive outreach with relevant insights and regular follow-ups.
• Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs.
• Develop and execute sales strategies tailored to emerging merchant verticals and segments that align with Visa's Purpose to uplift everyone, everywhere by being the best way to pay and be paid.
• Successfully structure, negotiate and close deals, ensuring that client needs are met.
• Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering Insight into market trends and competitive analysis.
• Work collaboratively with various teams, including Product, Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement.
• Accountable to driving and achieving revenue lines and growth through cross-sell and up-sell of existing clients.
• Understand clients' complex challenges and problems and uses of Visa technology to drive solutions with said technology.
• Champion and lead from the front with Visa's value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization.
• Partner with the deal and technical teams to prepare proposals, presentations, and other sales materials that highlight our solutions' technical capabilities and advantages.
• Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the commercialization, pricing, and design of new solutions
• Manage and maintain Account and Territory plans and align with partners/merchants on strategy and desired business outcomes and what constitutes a successful partnership with clear metrics and goals.

Skills

Relationship management

Enterprise sales

CRM software

Communication

Education

Bachelor's degree

Advanced degree (MBA/JD/MD)

PhD

Tools

Microsoft Dynamics

Job description

Visa is seeking an experienced Relationship Manager in North America to drive acceptance solutions revenue growth across Emerging Merchant and Partner portfolios. You will collaborate with cross-functional teams, travel as required, and manage complex enterprise deals to meet quotas.

The role emphasizes deep knowledge of payments ecosystems, client engagement, and strategic selling to executive-level stakeholders across partners and merchants.