Senior Relationship Banker — Trusted Financial Advisor

Us Bank; Norwalk (CA); On-site; USD 43,000 - 51,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Basic term and optional term life

Short-term and long-term disability

Parental leave

401(k) and employer-funded retirement

Paid vacation

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank in California is seeking a Relationship Banker to cultivate trusted client relationships by meeting face-to-face and providing tailored financial guidance. You will assess banking needs, open accounts, process transactions, and support consumer and small business customers with loan and deposit products.

You'll collaborate with branch teams, educate clients on digital tools, and promote self-service options while upholding regulatory standards and delivering exceptional service.

Qualifications

• High school diploma or equivalent required.
• Typically five+ years of retail banking experience.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintains a working knowledge of consumer and business banking products and services including digital products and services.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members and partners to best serve clients.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.
• Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.

Skills

Relationship-building

Client engagement

Sales experience

Digital banking knowledge

Customer service

Education

High school diploma or equivalent

Job description

U.S. Bank in California is seeking a Relationship Banker to cultivate trusted client relationships by meeting face-to-face and providing tailored financial guidance. You will assess banking needs, open accounts, process transactions, and support consumer and small business customers with loan and deposit products.

You'll collaborate with branch teams, educate clients on digital tools, and promote self-service options while upholding regulatory standards and delivering exceptional service.