Strategic Relationship Banker

U.S. Bank; Gardena (CA); On-site; USD 88,541,000 - 108,308,000; Full time

Benefits offered by this job

Healthcare

Retirement plan

Paid vacation

Holiday pay

Parental leave

Disability leave

Life insurance

Job summary

U.S. Bank in California is hiring a Relationship Banker to build trusted client relationships by meeting face to face, assessing needs, and offering banking solutions. You will open accounts and assist with loans, deposits, and digital tools to enhance the client experience.

The role requires a high school diploma and at least five years in retail banking or equivalent training. You will collaborate with branch teams, promote digital products, and ensure accurate processing while upholding

Qualifications

• High school diploma or equivalent.
• 5+ years of retail banking experience or equivalent training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintains a working knowledge of consumer and business banking products and services including digital products and services.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members and partners to best serve clients.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.
• Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.

Skills

Relationship building

Communication

Customer service

Sales experience

Digital products knowledge

Education

High school diploma

Job description

U.S. Bank in California is hiring a Relationship Banker to build trusted client relationships by meeting face to face, assessing needs, and offering banking solutions. You will open accounts and assist with loans, deposits, and digital tools to enhance the client experience.

The role requires a high school diploma and at least five years in retail banking or equivalent training. You will collaborate with branch teams, promote digital products, and ensure accurate processing while upholding