Relationship Banking Advisor - Grow Client Relationships

Us Bank; Corona (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Healthcare

Retirement plan

Paid time off

Parental leave

Job summary

U.S. Bank is seeking a Relationship Banker to build face-to-face relationships, assess banking needs and provide suitable financial solutions. You’ll open accounts, process basic transactions, and educate clients on digital products while partnering with branch teammates to serve customers.

The role emphasizes customer service, knowledge of bank policies, and proactive client engagement in a local California area, with opportunities to grow through diverse experiences in retail banking.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients
• Thorough knowledge of applicable bank and branch policies, procedures and support systems
• Proven customer service and interpersonal skills
• Experience with using and demonstrating digital products and self-service technologies
• Ability to explore and identify a customer’s true needs while leveraging a digital first mindset
• Demonstrated basic level of proficiency in making appropriate recommendations that meet customer’s needs both reactively and proactively
• Experience in the financial services industry preferred

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintains a working knowledge of consumer and business banking products and services including digital products and services.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members and partners to best serve clients.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.
• Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy

Skills

Relationship building

Active listening

Effective communication

Banking policies

Customer service

Digital products

Digital-first mindset

Interpersonal skills

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build face-to-face relationships, assess banking needs and provide suitable financial solutions. You’ll open accounts, process basic transactions, and educate clients on digital products while partnering with branch teammates to serve customers.

The role emphasizes customer service, knowledge of bank policies, and proactive client engagement in a local California area, with opportunities to grow through diverse experiences in retail banking.