Senior Relationship Banker: Lead Growth & Client Experience

Banco Santander SA; Rocky Hill (CT); Hybrid; USD 41,000 - 68,000; Full time

Job summary

Banco Santander SA seeks a Banking Center Senior Relationship Banker in Rocky Hill, CT to lead service and sales in the absence of the Banking Center Manager. You will deepen client relationships, open accounts, and support audits while mentoring staff.

The role requires several years in customer service and banking sales, supervisory experience is a plus, and travel within the region is expected. Competitive base pay and benefits offered.

Qualifications

• 3-4 years customer service and needs-based banking sales experience preferred.
• 0-2 years supervisory experience preferred.
• Working knowledge of bank products and services.
• Ability to use branch systems for processing transactions and documents.
• Willingness to travel to various Banking Centers within the region.

Responsibilities

• Achieve banking center sales, service and operating goals.
• Assist Banking Center Manager in absence and supervise staff.
• Open accounts and document client information for approvals.
• Build relationships with clients and COIs; propagate the bank brand.
• Mentor colleagues and ensure compliance with audits and policies.

Skills

Customer service

Sales experience

Supervisory experience

Banking product knowledge

Lead management (Salesforce)

Education

HS Diploma or GED

Associates/Bachelor's degree

Job description

Banco Santander SA seeks a Banking Center Senior Relationship Banker in Rocky Hill, CT to lead service and sales in the absence of the Banking Center Manager. You will deepen client relationships, open accounts, and support audits while mentoring staff.

The role requires several years in customer service and banking sales, supervisory experience is a plus, and travel within the region is expected. Competitive base pay and benefits offered.