Relationship Banker I — Grow Customer Relationships

Santander; Rock Hill (SC); Vor Ort; USD 32.000 - 51.000; Vollzeit

Zusammenfassung

Santander is seeking a Banking Center Relationship Banker I in Rocky Hill, CT to deliver customer-centric service and support sales goals. You will handle routine transactions, assess customer needs, and promote appropriate financial products while maintaining regulatory compliance.

The role emphasizes teamwork, proactive customer engagement, and reliable cross-functional collaboration with other bank segments to drive growth and profitability.

Qualifikationen

• 3-4 years customer service and needs-based banking sales experience preferred.
• Ability to work a flexible and/or rotating schedule. May be required to work Saturdays, Sundays and extended hours.
• Self-starter and highly motivated.
• Working knowledge of all products and services.
• Keeps current with all systems used for branch transaction processing.
• Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.

Aufgaben

• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center’s growth and profitability objectives.
• Expected to achieve/ exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.

Kenntnisse

Customer service

Sales skills

Communication

Flexibility

Ausbildung

High School Diploma or GED

Associate and/or Bachelor’s degree

Jobbeschreibung

Santander is seeking a Banking Center Relationship Banker I in Rocky Hill, CT to deliver customer-centric service and support sales goals. You will handle routine transactions, assess customer needs, and promote appropriate financial products while maintaining regulatory compliance.

The role emphasizes teamwork, proactive customer engagement, and reliable cross-functional collaboration with other bank segments to drive growth and profitability.