Senior Relationship Banker: High-Impact Banking & Leadership

Busey-Bank-2; Champaign (IL); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

401(k) match

Profit sharing

Employee stock purchase plan

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

Wellness incentives

Employee assistance program

HSA

FSA

Job summary

Busey Bank in Champaign, IL seeks a Senior Relationship Banker to deliver premier service, lead complex transactions, and mentor junior staff. You will manage high-net-worth and business clients, cross-sell banking solutions, and drive branch performance while ensuring compliance and risk controls.

Strong knowledge of banking products, sales acumen, and ability to train new associates are essential. The role emphasizes leadership within the branch and customer-centric solutions.

Qualifications

• Knowledge of banking products, services, and customer relationship management.
• Ability to handle complex inquiries and provide professional service.
• Experience in sales and cross-selling within a banking environment.
• Familiarity with regulatory compliance and risk management.

Responsibilities

• Provide exceptional, high-level customer service, addressing complex inquiries, complaints, and concerns with professionalism and efficiency.
• Serve as the primary point of contact for high-net-worth individuals or business customers, offering tailored financial solutions.
• Build and maintain strong, long-term customer relationships by identifying needs and recommending appropriate banking products and services.
• Identify opportunities to enhance customer portfolios by cross-selling additional products or services based on financial need.
• Meet and exceed monthly sales and referral goals by engaging with customers to assess needs and recommend suitable banking solutions.
• Open and manage personal and business accounts ensuring accurate setup and regulatory compliance.
• Assist with account maintenance tasks and support online/mobile banking services.
• Process and assist with customer loan applications and provide education on loan terms.
• Balance cash drawer and assist with transactions; support branch operations.
• Ensure compliance with bank policies and regulatory requirements; monitor for suspicious activity and escalate as needed.
• Mentor and develop junior RBI/I staff, providing training on procedures, compliance, and customer service.

Skills

Customer service

Relationship management

Sales & cross-selling

Banking products knowledge

Mentoring/training

Compliance & risk management

Education

High School diploma

2 years banking experience with lending responsibilities

Training/mentorship/management experience

Tools

Microsoft Office

Job description

Busey Bank in Champaign, IL seeks a Senior Relationship Banker to deliver premier service, lead complex transactions, and mentor junior staff. You will manage high-net-worth and business clients, cross-sell banking solutions, and drive branch performance while ensuring compliance and risk controls.

Strong knowledge of banking products, sales acumen, and ability to train new associates are essential. The role emphasizes leadership within the branch and customer-centric solutions.