Senior Relationship Banker - Grow Client Relationships

FNB Corporation; Charlotte (NC); Hybrid; USD 55,000 - 75,000; Full time

Job summary

F.N.B. Corporation seeks a Senior Relationship Banker to serve retail banking customers in Charlotte, NC.

This role focuses on executing traditional consumer banking asks, handling branch leads, and converting transactions into qualified sales or referrals while upholding FNB policies and core values. The Senior Relationship Banker will work across locations as needed, deliver exceptional service, leverage digital tools, and help achieve weekly sales goals through effective needs-based

Qualifications

• Excellent customer service skills.
• Excellent communication skills, both written and verbal.
• Excellent organizational, analytical and interpersonal skills.
• Detail-oriented.
• Ability to use a personal computer and job-related software.

Responsibilities

• Promotes the sales process through leveraging sales leads, outbound calling, greeting customers, and identifying customer service and product needs.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales goals set by the Branch Manager.
• Incorporate FNB digital products & services into customer interactions.
• Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Assists with the management of daily sales activity, assisting with pre-shift sales huddles, and monitoring and measuring sales results.
• Completes operational duties of branch as assigned by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensure all tasks performed adhere to the current policy and procedures.
• Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
• Performs other related duties and projects as assigned.

Skills

Customer service

Communication skills

Organizational skills

Analytical skills

Interpersonal skills

Detail-oriented

PC skills

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

F.N.B. Corporation seeks a Senior Relationship Banker to serve retail banking customers in Charlotte, NC.

This role focuses on executing traditional consumer banking asks, handling branch leads, and converting transactions into qualified sales or referrals while upholding FNB policies and core values. The Senior Relationship Banker will work across locations as needed, deliver exceptional service, leverage digital tools, and help achieve weekly sales goals through effective needs-based