Senior Relationship Banker - Client Growth & Service Lead

F.N.B. Corporation; Charlotte (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

F.N.B. Corporation in Charlotte, NC seeks a Senior Relationship Banker to execute traditional consumer banking requests, convert transactions into sales and referral leads, and deliver exceptional customer service.

You will follow bank policies, work with branch technology for referrals and accounts, and may operate at multiple locations within the market as required.

This role emphasizes relationship building, cross-selling of products, and adherence to risk and compliance standards.

Qualifications

• High School diploma or GED required.
• 1 year of related banking experience.
• Knowledge of banking products and services.
• Strong communication and customer service skills.

Responsibilities

• Promote sales through leads, outbound calls, greeting customers, and cross-selling of bank products and services.
• Input and maintain data for referrals, customers, and applicants using branch technology.
• Complete daily branch operations including scheduling, opening/closing, vault cash, and policy adherence.
• Perform routine teller transactions and other operational tasks as required.
• Handle additional duties and projects as assigned.

Skills

Customer service

Communication

Organizational skills

Interpersonal skills

Detail-oriented

Computer skills

MS Word

MS Excel

MS PowerPoint

Experience in related role

Banking policies

Sales skills

Education

High School or GED

Job description

F.N.B. Corporation in Charlotte, NC seeks a Senior Relationship Banker to execute traditional consumer banking requests, convert transactions into sales and referral leads, and deliver exceptional customer service.

You will follow bank policies, work with branch technology for referrals and accounts, and may operate at multiple locations within the market as required.

This role emphasizes relationship building, cross-selling of products, and adherence to risk and compliance standards.