Senior Relationship Banker: Personal Banking & Growth

First National Bank; Fort Mill (SC); On-site; USD 42,000 - 65,000; Full time

Job summary

F.N.B. Corporation is seeking a Senior Relationship Banker in the Retail unit to execute traditional consumer banking tasks, handle branch leads, and process customer transactions. The role includes converting activity into qualified sales or referrals and may require working at various market locations.

You will promote the sales process, leverage digital products, and ensure data quality for referrals and customers while adhering to bank policies and risk management practices.

Qualifications

• Excellent customer service skills.
• Excellent written and verbal communication.
• Strong organizational, analytical and interpersonal skills.
• Detail-oriented.
• Ability to use a personal computer and job-related software.
• MS Word - Basic Level.
• MS Excel - Intermediate Level.
• MS PowerPoint - Basic Level.
• Experience in a related position.
• Knowledge of banking policies, procedures consumer products and services.
• Sales and customer service skills.

Responsibilities

• Promotes the sales process through leveraging sales leads, outbound calling, greeting customers, and identifying customer service and product needs.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales goals set by the Branch Manager.
• Incorporate FNB digital products & services into customer interactions.
• Input and maintain effective data quality for all referrals, customers, and applicants.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Assists with the management of daily sales activity, assisting with pre-shift sales huddles, and monitoring and measuring sales results.
• Completes operational duties of branch as assigned by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensure all tasks performed adhere to the current policy and procedures.
• Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
• F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines.Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Skills

Excellent customer service

Excellent communication

Organizational skills

Detail-oriented

PC proficiency

MS Word - Basic

MS Excel - Intermediate

MS PowerPoint - Basic

Sales experience

Banking policies knowledge

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

F.N.B. Corporation is seeking a Senior Relationship Banker in the Retail unit to execute traditional consumer banking tasks, handle branch leads, and process customer transactions. The role includes converting activity into qualified sales or referrals and may require working at various market locations.

You will promote the sales process, leverage digital products, and ensure data quality for referrals and customers while adhering to bank policies and risk management practices.