Senior Relationship Banker - Build Deposits, Loans & Loyalty

Consumers National Bank; Canton (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Consumers National Bank is seeking a Senior Relationship Banker to open accounts, promote deposit products, and assist customers with inquiries from applications to closing. The role requires performing consumer loan processes and may relieve supervisory duties as needed.

The position emphasizes delivering exceptional customer service, cross-selling, accurate cash handling, and maintaining compliant operations in a collaborative banking center setting.

Qualifications

• Progressive banking/financial services/teller experience preferred.
• Demonstrated competence in retail consumer lending responsibilities.
• Strong interpersonal, verbal and written communication skills.
• Ability to interpret and follow basic instructions and perform routine mathematical functions.
• Notary and NMLS certifications required/maintained.
• Ability to identify customer needs and suggest suitable bank products and services.
• Ability to respond to inquiries and resolve problems with customers.
• Team player with attention to detail and good time management.

Responsibilities

• Deliver exceptional customer service in all areas of retail banking.
• Complete Teller and CSR tasks per policies and guidelines.
• Maintain cash drawer within cash limits and balance it accurately.
• Open deposit accounts for customers.
• Process consumer loan applications and assist other lenders.
• Provide Notary Public services as needed.
• Refer financial products and services to meet customer needs.
• Contribute to a positive banking center environment through teamwork.

Skills

Customer service

Interpersonal communication

Verbal communication

Written communication

Cash handling

Team player

Time management

Basic computer skills

Education

High school diploma or equivalent

Notary certification

NMLS certification

Tools

Not applicable

Job description

Consumers National Bank is seeking a Senior Relationship Banker to open accounts, promote deposit products, and assist customers with inquiries from applications to closing. The role requires performing consumer loan processes and may relieve supervisory duties as needed.

The position emphasizes delivering exceptional customer service, cross-selling, accurate cash handling, and maintaining compliant operations in a collaborative banking center setting.