Senior Relationship Banker

First American Bank; Florida; On-site; USD 25,000 - 34,000; Full time

Job summary

First American Bank is seeking a Senior Personal Banker to join our Retail Banking team in Florida. This role focuses on sales, service, and lending, acting as a subject matter expert on our retail banking products.

You will lead sales initiatives, mentor colleagues, and ensure high-quality customer experiences across deposits, loans, and advisory services. The position requires cash handling, mortgage knowledge, and adherence to regulatory standards.

Qualifications

• Takes loan applications and closes loans.
• May require NMLS registration.
• Minimum of two years of personal banking experience.
• Proven sales and customer service experience.
• Ability to handle cash transactions and proficient in working with US currency.
• Strong communication and interpersonal skills; professional demeanour.

Responsibilities

• Source, develop, and manage relationships with customers; educate them on banking products.
• Take Home Equity and other retail loan applications; close loans; refer mortgages to partners.
• Mentor branch colleagues on sales conversations to deepen customer relationships.
• Deliver tailored sales presentations and promote Banking, Wealth Mgmt, Treasury, and Merchant services.
• Participate in outbound calls and community events to increase market awareness.
• Open, maintain, and close deposit accounts and provide teller services.

Skills

Sales experience

Customer service

Mortgage lending knowledge

Cash handling

Leadership

MS 365 proficiency

Communication skills

Client relationship skills

NMLS registration

Education

High School diploma or equivalent

Bachelor's degree in business or related field a plus

Tools

Microsoft 365

Job description

First American Bank is seeking a Senior Personal Banker to join our Retail Banking team in Florida. This role focuses on sales, service, and lending, acting as a subject matter expert on our retail banking products.

You will lead sales initiatives, mentor colleagues, and ensure high-quality customer experiences across deposits, loans, and advisory services. The position requires cash handling, mortgage knowledge, and adherence to regulatory standards.