Senior Relationship Associate – Banking & Client Solutions

City National Bank; Los Angeles (CA); Hybrid; USD 25,000 - 38,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Tuition reimbursement

Paid time off

Health & family benefits

Recruitment career mobility

Colleague resource groups

Job summary

City National Bank in Los Angeles is seeking a Relationship Associate Senior - PBB to work daily with clients, delivering exceptional service while handling branch operations and advising on cross-sell opportunities. You will support cash handling, new accounts, and ensure accurate, timely responses to client inquiries to drive retention and profitability.

You will collaborate with CNB colleagues and business partners to maintain client relationships, uphold risk controls, and contribute to

Qualifications

• Minimum 1 year of cross-selling experience.
• Minimum 2 years customer service experience.
• Minimum 2 years of cash handling experience.
• Minimum 2 years of basic computer experience (Word, Excel, Outlook).

Responsibilities

• Champion for clients and colleagues providing exemplary service.
• Maintain operational integrity of the branch and cash handling responsibilities.
• Process new accounts, account maintenance, and risk management; identify cross-sell opportunities.
• Support sales colleagues to build and maintain client relationships; recognize cross-selling opportunities.

Skills

Cross-selling

Customer service

Cash handling

Computer basics

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

City National Bank in Los Angeles is seeking a Relationship Associate Senior - PBB to work daily with clients, delivering exceptional service while handling branch operations and advising on cross-sell opportunities. You will support cash handling, new accounts, and ensure accurate, timely responses to client inquiries to drive retention and profitability.

You will collaborate with CNB colleagues and business partners to maintain client relationships, uphold risk controls, and contribute to