Strategic Banking Relationship Manager

City National Bank; Los Angeles (CA); On-site; USD 72,000 - 115,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Tuition reimbursement

Time away

Job summary

City National Bank is seeking an Account Services Manager in Los Angeles to lead day-to-day relationship management for a high-value client portfolio. You will collaborate with Branch Manager and Relationship Managers to enhance profitability while maintaining credit quality and mitigating risk.

Responsibilities include leveraging CNB products to grow relationships, cross-selling, and delivering exemplary service.

Qualifications

• Bachelor's degree or equivalent required.
• Minimum 5 years of banking experience.
• Minimum 4 years of branch banking experience in the segment.
• Minimum 3 years of customer service experience.

Responsibilities

• Primary contact for day-to-day client needs, delivering solutions while upholding bank credit quality.
• Leverage CNB products to grow relationships and generate new business via client referrals.
• Assess needs to cross-sell services and guide clients to the right banking teams.
• Maintain portfolio profitability and manage risk through disciplined service.
• Resolve account inquiries and coordinate operations with Relationship Managers.
• Ensure compliance with policies and regulatory requirements, including risk controls.

Skills

Customer service

Relationship management

Sales

Education

Bachelor's Degree or equivalent

Job description

City National Bank is seeking an Account Services Manager in Los Angeles to lead day-to-day relationship management for a high-value client portfolio. You will collaborate with Branch Manager and Relationship Managers to enhance profitability while maintaining credit quality and mitigating risk.

Responsibilities include leveraging CNB products to grow relationships, cross-selling, and delivering exemplary service.