Client Relationship & Banking Specialist

City National Bank; Los Angeles (CA); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Healthcare coverage

401(k) match

Tuition reimbursement

Generous time off

Job summary

City National Bank is looking for a Relationship Associate to work with clients daily, handling service, transactions, and sales consultations. You will assist with cashiering, respond to inquiries, and identify cross-sell opportunities while maintaining branch operations and risk controls.

The role requires at least one year of customer service, cash handling, and computer experience. You will collaborate with sales partners to grow client relationships and meet sales/service objectives.

Qualifications

• Minimum 1 year of customer service experience required.
• Minimum 1 year of cash handling experience required.
• Minimum 1 year of basic computer experience (e.g. Microsoft Word, Excel, and Outlook) required.

Responsibilities

• Acts as a champion for clients and colleagues providing exemplary service.
• Services client transactions and upholds operational integrity of the branch.
• Delivers all components related to new accounts, including maintenance and risk management.

Skills

Customer service

Cash handling

Computer skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

City National Bank is looking for a Relationship Associate to work with clients daily, handling service, transactions, and sales consultations. You will assist with cashiering, respond to inquiries, and identify cross-sell opportunities while maintaining branch operations and risk controls.

The role requires at least one year of customer service, cash handling, and computer experience. You will collaborate with sales partners to grow client relationships and meet sales/service objectives.