Strategic Relationship Manager - SMB & Personal Banking

City National Bank; Los Angeles (CA); On-site; USD 72,000 - 115,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) matching

Tuition reimbursement

Career development

Job summary

City National Bank is seeking a Relationship Manager II in Los Angeles to acquire small business and personal clients while deepening existing relationships. You will act as a trusted advisor, connecting client needs with CNB products and delivering a disciplined sales and service approach.

You will manage a client portfolio, cross-sell solutions, and collaborate across CNB to ensure exceptional service. The role emphasizes a strong focus on new business, retention, and growth, with performance

Qualifications

• Minimum 5 years of direct sales experience required.
• Bachelor's Degree or equivalent.
• Strong knowledge of banking products for personal and business clients is beneficial.

Responsibilities

• Acquire and deepen client relationships—generate new business and consumer client relationships within assigned client segments and expand relationships to become the client’s main bank option.
• Manage a portfolio of existing clients and deepen relationships through cross-selling and service excellence.
• Deliver an exceptional client experience—ensure client needs are met and escalations resolved.
• Respect regulatory requirements and maintain professional standards in all client interactions.

Skills

Sales experience

Client relationships

Financial advisory

Education

Bachelor's degree or equivalent

5+ years sales in financial institution

Job description

City National Bank is seeking a Relationship Manager II in Los Angeles to acquire small business and personal clients while deepening existing relationships. You will act as a trusted advisor, connecting client needs with CNB products and delivering a disciplined sales and service approach.

You will manage a client portfolio, cross-sell solutions, and collaborate across CNB to ensure exceptional service. The role emphasizes a strong focus on new business, retention, and growth, with performance