Senior Regional Service Specialist (Fully Remote)

Confidential; United States; Remote; USD 87,000 - 94,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) match

Generous PTO

Job summary

Confidential, a global technology provider in enterprise imaging, seeks a senior technical service specialist in the United States to deliver advanced support and on-site consultation. You will troubleshoot complex issues and drive customer success.

The role requires a Bachelor's degree or equivalent and 5+ years of technical service experience, with strong training and communication skills. Salary and benefits are provided.

Qualifications

• Bachelor's degree or equivalent required.
• 5+ years of technical service experience required.
• Strong troubleshooting and communication skills required.
• Proven training experience preferred.

Responsibilities

• Provide advanced technical and escalation support for enterprise imaging products.
• Deliver training, certification, and on-site consultation to dealers and customers.

Skills

Bachelor's degree or equivalent

5+ years of technical service

Troubleshooting

Communication skills

Training skills

Education

Bachelor's degree or equivalent

Job description

• You will provide advanced technical and escalation support for enterprise imaging products.
• You will deliver training, certification, and on-site consultation to dealers and customers.

What We're Looking For:

• You have a Bachelor's degree or equivalent with 5+ years of technical service experience.
• You bring strong troubleshooting, communication, and training skills.
• You'll earn an annual salary of $87,000–$94,000 depending on experience.
• You'll receive medical, dental, vision, 401(k) match, and generous PTO.

Confidential

The company is a global technology provider specializing in enterprise imaging and networked products, offering technical service and training. It operates with a focus on customer relationships, professional development, and service excellence across a broad regional territory.