Senior Regional Product Support Engineer

LAM RESEARCH Corporation; Hillsboro (OR); Hybrid; USD 80,000 - 100,000; Full time

Job summary

LAM RESEARCH Corporation is looking for a Regional Product Support Engineer in Hillsboro, Oregon. In this role, you will provide critical technical support for field engineers, ensuring customer satisfaction through timely responses to equipment issues.

Applicants should hold a relevant degree and possess strong problem-solving skills. This position offers a hybrid work model that allows flexibility between on-site and remote work, with a commitment to teamwork and excellence.

Qualifications

• PhD, MS or BS in Engineering with relevant work experience.
• Experience in troubleshooting electro-mechanical equipment.
• Ability to work flexible shifts and on-call; travel domestically and internationally.

Responsibilities

• Provide technical support for field engineers and technicians.
• Develop customer confidence through credible recommendations.
• Participate in global technical community and share knowledge.

Skills

Technical support

Problem-solving

Customer relationship management

Data analysis

Education

PhD with 3+ years experience or MS/Engineering with 6+ years or BS with 8+ years

Tools

Data analysis tools

Microsoft Office Suite

Job description

LAM RESEARCH Corporation is looking for a Regional Product Support Engineer in Hillsboro, Oregon. In this role, you will provide critical technical support for field engineers, ensuring customer satisfaction through timely responses to equipment issues.

Applicants should hold a relevant degree and possess strong problem-solving skills. This position offers a hybrid work model that allows flexibility between on-site and remote work, with a commitment to teamwork and excellence.