Senior Real Estate Operations Leader

Jones Lang LaSalle Incorporated; Washington (District of Columbia); On-site; USD 150,000 - 162,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Company Holidays

Early access to earned wages through “

Job summary

Jones Lang LaSalle Incorporated is seeking a Senior General Manager to lead and oversee comprehensive real estate operations in Washington, DC. The role focuses on managing complex client relationships, delivering service excellence, and guiding teams toward ambitious performance targets.

You will mentor cross-functional teams, develop budgets and capital plans, ensure financial reporting accuracy, and present strategic recommendations to senior leadership.

Qualifications

• Bachelor's degree preferred in business, real estate, finance, or related field.
• 10+ years of progressive leadership experience in commercial real estate or related services.
• Strong relationship management and ability to grow major client relationships.
• Experience leading and developing cross-functional teams.
• Excellent financial acumen including budgeting, forecasting and analysis.

Responsibilities

• Oversee operational performance across a portfolio of properties, ensuring delivery excellence and client satisfaction metrics.
• Build and maintain relationships with key client contacts, serving as their primary strategic advisor.
• Mentor and develop talent, fostering a culture of collaboration that strengthens team performance.
• Develop and implement annual operating budgets and capital plans with timely financial reporting.
• Analyze financial performance, prepare detailed reports, and present strategic recommendations to senior leadership.
• Calculate operating expense reconciliations on a quarterly and annual basis.
• Ensure compliance with policies, regulations, and safety standards across all managed operations.
• Oversee tenant satisfaction program and competitive bidding processes for third-party contracted services.

Skills

Leadership

Client relationship management

Cross-functional teams

Communication/presentation

Education

Bachelor's degree in Business Administration, Real Estate, Finance, or related field

Tools

Real estate mgmt software

CMMS

Microsoft Office

Job description

Jones Lang LaSalle Incorporated is seeking a Senior General Manager to lead and oversee comprehensive real estate operations in Washington, DC. The role focuses on managing complex client relationships, delivering service excellence, and guiding teams toward ambitious performance targets.

You will mentor cross-functional teams, develop budgets and capital plans, ensure financial reporting accuracy, and present strategic recommendations to senior leadership.