Senior Quality & Process Excellence Leader

Modern Technology Solutions, Inc. (MTSI); Huntsville (AL); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Modern Technology Solutions, Inc. (MTSI) is seeking an experienced Quality Management Expert to lead enterprise-wide process excellence initiatives, strengthening performance and enabling scalable growth.

This role will prepare the organization for CMMI benchmarking while building sustainable management systems that improve outcomes for employees and customers. As a key member of the Operational Excellence Team, you will partner with Infrastructure and Operations to evolve governance, define

Qualifications

• 10+ years in process engineering, quality management, or operational excellence
• Experience leading cross-functional improvement initiatives with measurable impact
• Ability to influence senior stakeholders and drive organizational change
• Experience establishing process governance programs
• Proven internal auditing experience for process effectiveness
• Ability to manage competing priorities in complex environments

Responsibilities

• Develop, optimize, and govern end-to-end business processes
• Lead cross-functional improvement initiatives and scalable processes
• Audit process effectiveness and identify improvement opportunities
• Translate strategy into actionable roadmaps to prepare for CMMI benchmarking
• Mentor colleagues on quality management and CMMI practices
• Support central resource repositories and knowledge management
• Define performance metrics to demonstrate process impact
• Lead root-cause investigations and implement corrective actions
• Improve customer and employee satisfaction through streamlined processes

Skills

Strategic thinking

ISO 9001 proficiency

CMMI expertise

Process mapping

Leadership

Facilitation

Auditing

Data analysis

Education

Bachelor's degree in Engineering, Business, Information Systems

ISO 9001 Lead Auditor

Certified Manager of Quality / Organizational Excellence

Certified CMMI Associate or CMMI Appraisal Team Member

Tools

Visio

PowerBI

Job description

Modern Technology Solutions, Inc. (MTSI) is seeking an experienced Quality Management Expert to lead enterprise-wide process excellence initiatives, strengthening performance and enabling scalable growth.

This role will prepare the organization for CMMI benchmarking while building sustainable management systems that improve outcomes for employees and customers. As a key member of the Operational Excellence Team, you will partner with Infrastructure and Operations to evolve governance, define