Senior Quality & Process Excellence Leader

Modern Technology Solutions, Inc.; Dayton (OH); Hybrid; USD 110,000 - 170,000; Full time

Job summary

Modern Technology Solutions, Inc. (MTSI) seeks an experienced Quality Management Expert to lead enterprise-wide process excellence initiatives that strengthen performance and enable scalable growth.

This role partners with Infrastructure and Operations to evolve management systems, and prepare for CMMI benchmarking while improving outcomes for employees and customers. This senior role drives cross-functional improvement, mentors staff, and reports to senior leadership on progress and impact

Qualifications

• Bachelor's degree requirement in engineering, business, information systems, or related field.
• ISO 9001 Lead Auditor credential preferred.
• Certified Manager of Quality/Organizational Excellence beneficial.
• Certified CMMI Associate beneficial.
• Active DoD/ security clearance preferred.

Responsibilities

• Lead end-to-end business process development and improvement.
• Act as internal auditor to verify process effectiveness.
• Serve as technical expert for process design using CMMI and drive change management.
• Translate business strategy into process roadmaps to prepare for CMMI benchmarking.
• Mentor coworkers on quality management principles and CMMI practices to foster adoption.
• Develop and implement a central repository for organizational resources and guidance.
• Identify metrics demonstrating process effectiveness and guide improvements.
• Lead root cause investigations and implement sustainable corrective actions.
• Reduce inefficiencies to improve customer and employee satisfaction.

Skills

Strategic thinking

Stakeholder influence

Process governance

Cross-functional leadership

Continuous improvement

Education

Bachelor's degree in Engineering, Business, Information Systems

ISO 9001 Lead Auditor

Certified Manager of Quality / Organizational Excellence

Certified CMMI Associate

Active security clearance

Tools

Visio

PowerBI

Job description

Modern Technology Solutions, Inc. (MTSI) seeks an experienced Quality Management Expert to lead enterprise-wide process excellence initiatives that strengthen performance and enable scalable growth.

This role partners with Infrastructure and Operations to evolve management systems, and prepare for CMMI benchmarking while improving outcomes for employees and customers. This senior role drives cross-functional improvement, mentors staff, and reports to senior leadership on progress and impact