Senior Enterprise Quality & Process Excellence Lead

Modern Technology Solutions, Inc. (MTSI); Dayton (OH); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Modern Technology Solutions, Inc. (MTSI) seeks a Quality Management Expert to lead enterprise-wide process excellence and readiness for CMMI benchmarking. This senior role partners with Infrastructure and Operations to evolve management systems, deliver scalable processes, and drive organizational maturity.

The Senior Manager will influence senior leadership, define goals, gather data, and deliver recommendations to improve quality and performance across the company.

Qualifications

• Leads enterprise-wide process improvement initiatives and governance.
• Experience with ISO 9001 and CMMI as frameworks for improvement.

Responsibilities

• Lead large-scale cross-functional process development and improvement initiatives.
• Act as internal auditor for process effectiveness and opportunities.
• Translate strategy into actionable process roadmaps to prepare for CMMI benchmarking.
• Mentor colleagues on quality management and CMMI practices.
• Develop and manage a central SharePoint repository for resources and guidance.
• Identify metrics to demonstrate process effectiveness and inform improvements.
• Lead root cause investigations and implement corrective actions.
• Reduce inefficiencies and improve customer and employee satisfaction.

Skills

Strategic thinking

Process ownership

ISO 9001

CMMI

Cross-functional leadership

Stakeholder influence

Process mapping

Visio

PowerBI

Communication

Governance programs

Prioritization

Continuous improvement

Education

Bachelor's degree in Engineering, Business, Information Systems

ISO 9001 Lead Auditor

Manager of Quality / Organizational Excellence

CMMI Associate or CMMI Appraisal Team Member

Active DoD security clearance preferred

Tools

Visio

PowerBI

Job description

Modern Technology Solutions, Inc. (MTSI) seeks a Quality Management Expert to lead enterprise-wide process excellence and readiness for CMMI benchmarking. This senior role partners with Infrastructure and Operations to evolve management systems, deliver scalable processes, and drive organizational maturity.

The Senior Manager will influence senior leadership, define goals, gather data, and deliver recommendations to improve quality and performance across the company.