Senior Quality Manager GMP & CAPA

Smurfit Westrock; Joplin (MO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Health Savings Account (HSA) with ...

401(k) retirement plan with company 0

Paid time off including holidays and 2

Tuition reimbursement

wellness programs

Paid parental leave

Job summary

Smurfit Westrock in Joplin, MO is seeking a Quality Manager to drive quality excellence across the site. You will lead compliance, customer satisfaction, and continuous improvement initiatives while partnering with production and cross-functional teams.

You will develop and maintain quality systems, SOPs, and policies to ensure audit readiness and adherence to customer and regulatory standards, while mentoring a QA/QC team.

Qualifications

• Minimum 5 years’ experience in a senior or management quality role.
• Working knowledge of accredited standards; GMP knowledge.
• Experience leading change and continuous improvement.
• Proven ability to validate new equipment and processes.
• Strong root cause analysis and problem-solving skills.
• Excellent customer relations and data presentation.

Responsibilities

• Lead the quality governance and drive compliance with customer and company standards.
• Manage quality system improvements and CAPA investigations.
• Supervise QA/QC team; train and coach staff.
• Coordinate internal and customer audits and supplier quality.
• Develop Integrated Quality Management System covering quality, food safety, environment, health and safety.
• Deliver training on GMP, Quality, Food Safety, and FSC.

Skills

Quality management

Leadership

Process improvement

Project management

Root cause analysis

Communication

Training and coaching

Continuous improvement

Job description

Smurfit Westrock in Joplin, MO is seeking a Quality Manager to drive quality excellence across the site. You will lead compliance, customer satisfaction, and continuous improvement initiatives while partnering with production and cross-functional teams.

You will develop and maintain quality systems, SOPs, and policies to ensure audit readiness and adherence to customer and regulatory standards, while mentoring a QA/QC team.