Quality Manager - Drive Continuous Improvement & Compliance

Smurfit Westrock; Gateway Drive (MO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan with company 
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Tuition reimbursement and learning & 


Paid time off and holidays

Wellness programs

Job summary

Smurfit Westrock in Joplin, MO, seeks a Quality Manager to drive quality excellence across production, compliance, and continuous improvement initiatives. You will lead a QA/QC team, align with accreditation standards, and partner with cross-functional teams to reduce quality costs while improving customer satisfaction.

You will draft and implement quality systems and SOPs, train staff, and ensure audit readiness and CAPA effectiveness, supporting safe, high-quality products for customers.

Qualifications

• Minimum 5 years’ experience in a Quality role at a senior or management level.
• Working and audit knowledge of relevant accredited standards.
• Experience in a manufacturing environment and knowledge of quality guidelines.

Responsibilities

• Lead and support quality governance and KPI analysis for decision making.
• Oversee quality systems, audits, CAPA, and continuous improvement.
• Develop and lead a QA/QC team to optimize quality operations.
• Provide guidance on GMP, food safety, and related standards and train staff.
• Collaborate with site leadership and customers to ensure quality expectations.

Skills

Quality leadership

Quality governance

Statistical analysis

Project management

Communication

Coaching & developing people

Continuous improvement

Education

Senior/management level quality experience

Tools

GMP

Six Sigma

Root cause analysis

Job description

Smurfit Westrock in Joplin, MO, seeks a Quality Manager to drive quality excellence across production, compliance, and continuous improvement initiatives. You will lead a QA/QC team, align with accreditation standards, and partner with cross-functional teams to reduce quality costs while improving customer satisfaction.

You will draft and implement quality systems and SOPs, train staff, and ensure audit readiness and CAPA effectiveness, supporting safe, high-quality products for customers.