Senior Public Safety Software Trainer

Motorola Solutions; Charleston (WV); Remote; USD 68,000 - 73,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Paid Time Off

Employee Stock Purchase Plan

Parental & Family Leave

Job summary

Motorola Solutions in the United States seeks a Sr. Training Specialist to design and deliver hands-on virtual and classroom instruction for Cloud software technologies, with a focus on CommandCentral and related public safety products.

You will facilitate training for end users to system administrators, assemble comprehensive course materials, measure knowledge transfer, and coordinate with customers and internal stakeholders.

Qualifications

• High School Diploma or equivalent required.
• 3+ years of technical training experience preferred.
• 3+ years in public safety environment preferred.
• 1+ years experience with Motorola Solutions customer software preferred.

Responsibilities

• Teaching agency customers and staff on complex software products and services.
• Conducting virtual and on-site training for CommandCentral software and third party integrations.
• Presenting training using Zoom, Google Meet, Google Slides.
• Completing department reports within set standards and deadlines.
• Managing communication with customer and internal stakeholders related to the project and training schedules.
• Compiling training and technical documents and course material for new and existing products or services.
• Measuring knowledge transfer and training effectiveness.
• Operating under supervision from the CommandCentral Training Team Manager.

Skills

Public safety experience

Technical training

Training delivery

Communication skills

Education

High School Diploma or equivalent

Tools

Zoom

Google Meet

Google Slides

CommandCentral software

Job description

Motorola Solutions in the United States seeks a Sr. Training Specialist to design and deliver hands-on virtual and classroom instruction for Cloud software technologies, with a focus on CommandCentral and related public safety products.

You will facilitate training for end users to system administrators, assemble comprehensive course materials, measure knowledge transfer, and coordinate with customers and internal stakeholders.