Senior Public & Labor Account Manager (Remote/Hybrid)

CVS Health; Jefferson City (MO); Hybrid; USD 54,000 - 146,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Retirement savings

Wellness programs

Other resources

Job summary

CVS Health is seeking qualified candidates for a remote or hybrid Senior Account Manager role serving clients in the Public & Labor sector. The position focuses on implementing account management processes, growth and retention for organizational products and services, with oversight of complex accounts.

You will contribute to forecasting, strategy development, and renewal execution, while mentoring junior colleagues and aligning with regulatory health care trends.

Qualifications

• 3–5 years health care account management experience.
• Health & Life licensed.
• Experience working in the public & labor sector.
• Ability to travel as needed.
• Reside in Ohio, Indiana, Illinois, or Missouri.

Responsibilities

• Establishes and implements programs and innovative initiatives for the organization to advance Account Management initiatives.
• Forecasts changes within the Account Management industry, conducts business impact assessments, and develops modification strategies with the aid of process improvement methodologies.
• Ensures appropriate margins and customer/membership retention targets are achieved through the renewal process.
• Coaches clients on addressing regulatory issues and health care trends with potential impact on client benefit program strategy.
• Determines market capitalization opportunities to drive competitive advantage.
• Constructs complex financial decision recommendations.
• Coaches more junior colleagues in techniques, processes, and responsibilities.

Skills

Account management

Travel willingness

Licensing: Health & Life

Residence in target states

Education

Bachelor's degree or equivalent

Job description

CVS Health is seeking qualified candidates for a remote or hybrid Senior Account Manager role serving clients in the Public & Labor sector. The position focuses on implementing account management processes, growth and retention for organizational products and services, with oversight of complex accounts.

You will contribute to forecasting, strategy development, and renewal execution, while mentoring junior colleagues and aligning with regulatory health care trends.