Senior Public & Labor Account Manager (Remote/Hybrid)

CVS Health; Wilkesville Township (OH); Hybrid; USD 54,000 - 146,000; Full time

Job summary

CVS Health is seeking a Public & Labor Senior Account Manager to support sales, account management and retention across national accounts. This remote or hybrid role requires residency in Ohio, Indiana, Illinois or Missouri and a health license.

You will lead programs, forecast market shifts, coach clients and drive renewal margins while developing strategic guidance for complex accounts. Travel as needed and collaboration with teams will be essential.

Qualifications

• 3–5 years health care Account Management experience.
• Health & Life licensed.
• Experience working in the public & labor sector.
• Ability to travel as needed.
• Reside in Ohio, Indiana, Illinois, or Missouri.

Responsibilities

• Establishes and implements programs and innovative initiatives for the organization to advance Account Management initiatives.
• Forecasts changes within the Account Management industry, conducts business impact assessments, and develops modification strategies with the aid of process improvement methodologies.
• Ensures appropriate margins and customer/membership retention targets are achieved through the renewal process.
• Coaches clients on addressing regulatory issues and health care trends with potential impact on client benefit program strategy.
• Determines market capitalization opportunities to drive competitive advantage.
• Constructs complex financial decision recommendations.
• Coaches more junior colleagues in techniques, processes, and responsibilities.

Job description

CVS Health is seeking a Public & Labor Senior Account Manager to support sales, account management and retention across national accounts. This remote or hybrid role requires residency in Ohio, Indiana, Illinois or Missouri and a health license.

You will lead programs, forecast market shifts, coach clients and drive renewal margins while developing strategic guidance for complex accounts. Travel as needed and collaboration with teams will be essential.