Senior Provider Services Coordinator

Florida Community Care, LLC.; Miami, Northern (FL, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Independent Living Systems (ILS) in Miami, FL is seeking a Senior Provider Services Assistant to join our team. This full-time clerical role supports provider operations and ensures smooth communication with internal teams.

Responsibilities include managing provider records, assisting with credentialing, and responding to provider inquiries. You will coordinate with network management, claims, and compliance to resolve issues.

Qualifications

• High school diploma or equivalent; an Associate's degree or higher is preferred.
• Minimum of 3 years in provider services or healthcare administration.
• Proficiency with Microsoft Office and provider management software.
• Excellent verbal and written communication skills.
• Relevant experience may substitute for education on a year-for-year basis.

Responsibilities

• Manage and update provider information in internal databases to ensure accuracy and compliance.
• Assist with the credentialing and re-credentialing processes by collecting, verifying, and submitting required documentation.
• Respond promptly to provider inquiries via phone, email, or other communication channels, providing clear and professional assistance.
• Coordinate with internal departments such as network management, claims, and compliance to resolve provider-related issues.
• Prepare reports and maintain records related to provider services activities to support operational and regulatory requirements.

Skills

Attention to detail

Microsoft Office

Strong communication

Multitasking

Education

High school diploma or equivalent

Associate's degree or higher preferred

Tools

Provider management software

EHR systems familiarity

Job description

Independent Living Systems (ILS) in Miami, FL is seeking a Senior Provider Services Assistant to join our team. This full-time clerical role supports provider operations and ensures smooth communication with internal teams.

Responsibilities include managing provider records, assisting with credentialing, and responding to provider inquiries. You will coordinate with network management, claims, and compliance to resolve issues.