Senior Provider Services & Credentialing Lead

Independent Living Systems, llc; Miami (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Independent Living Systems (ILS) seeks a Senior Provider Services Assistant to support provider operations in a busy Miami office. You will help manage provider records, assist with credentialing, and respond to inquiries to keep networks running smoothly.

This clerical role requires attention to detail, strong communication, and proficiency with MS Office and provider management software. Experience in healthcare administration is preferred, with opportunity to contribute to regulatory

Qualifications

• High school diploma or equivalent; Associate’s degree or higher preferred.
• Minimum of 3 years experience in provider services or healthcare administration.
• Proficiency with Microsoft Office Suite and provider management software.
• Strong organizational, verbal and written communication skills.
• Experience may substitute for education on a year-for-year basis.

Responsibilities

• Manage and update provider information in internal databases to ensure accuracy.
• Assist with credentialing and re-credentialing processes by collecting, verifying, and submitting required documentation.
• Respond promptly to provider inquiries via phone, email, or other channels.
• Coordinate with internal departments such as network management, claims, and compliance to resolve provider-related issues.
• Prepare reports and maintain records related to provider services activities to support operational and regulatory requirements.

Skills

Provider data management

MS Office

Communication skills

Organizational skills

Credentialing support

Education

High school diploma or equivalent

Associate’s degree or higher preferred

Tools

Provider management software

Electronic Health Records (EHR)

Job description

Independent Living Systems (ILS) seeks a Senior Provider Services Assistant to support provider operations in a busy Miami office. You will help manage provider records, assist with credentialing, and respond to inquiries to keep networks running smoothly.

This clerical role requires attention to detail, strong communication, and proficiency with MS Office and provider management software. Experience in healthcare administration is preferred, with opportunity to contribute to regulatory