Healthcare Provider Services Coordinator

Independent Living Systems; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Independent Living Systems (ILS) in Miami, FL, seeks a Provider Services Assistant to support healthcare providers and streamline operations for members.

You will respond to inquiries by phone, email, and in person, assist onboarding, maintain provider records, and coordinate with departments to resolve issues and improve service.

A strong customer service or administrative background is required, with preferred healthcare administration education and experience with EHR systems.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or administrative roles.
• Relevant experience may substitute for education.

Responsibilities

• Respond to provider inquiries via phone, email, and in person with timely information.
• Assist onboarding of new providers, including collecting and verifying documentation.
• Maintain and update provider records to keep data current.
• Coordinate with departments to resolve provider issues and support operations.
• Prepare reports to support provider services and management.

Skills

Customer service

Administrative support

Communication

Phone support

Data entry

Education

High school diploma

Associate's degree in healthcare administration

Tools

EHR systems

Job description

Independent Living Systems (ILS) in Miami, FL, seeks a Provider Services Assistant to support healthcare providers and streamline operations for members.

You will respond to inquiries by phone, email, and in person, assist onboarding, maintain provider records, and coordinate with departments to resolve issues and improve service.

A strong customer service or administrative background is required, with preferred healthcare administration education and experience with EHR systems.