Provider Support Specialist

Independent Living Systems, llc; Miami (FL); On-site; USD 34,000 - 45,000; Full time

Job summary

Independent Living Systems seeks a Provider Services Assistant to support healthcare providers and streamline operations in a busy Miami office. The role focuses on managing inquiries, onboarding new providers, updating records, and coordinating with multiple departments to ensure timely service.

This full-time clerical position requires a high school diploma and strong customer service skills; an associate degree and EHR experience are preferred.

Qualifications

• Minimum high school diploma or equivalent.
• Preferred associate degree in healthcare administration or related field.
• Experience with provider onboarding and credentialing is a plus.

Responsibilities

• Respond to internal and external inquiries via phone, email, and in-person.
• Assist in onboarding new providers, including collection and verification of documentation.
• Maintain and update provider records in the database.
• Coordinate with departments to resolve provider issues and support operations.
• Prepare reports and documentation to support provider services and management.

Skills

Customer service

Administrative support

Communication

Education

High school diploma

Associate's degree in healthcare administration

Tools

EHR systems

Job description

Independent Living Systems seeks a Provider Services Assistant to support healthcare providers and streamline operations in a busy Miami office. The role focuses on managing inquiries, onboarding new providers, updating records, and coordinating with multiple departments to ensure timely service.

This full-time clerical position requires a high school diploma and strong customer service skills; an associate degree and EHR experience are preferred.