Senior Provider Relations Specialist (Hybrid)

HCSC Group; Austin (TX); Hybrid; USD 48,000 - 86,000; Full time

Job summary

Health Care Service Corporation (HCSC) is seeking a Provider Relations Specialist to develop and maintain cooperative relationships with contracted providers under supervision. You will handle issue tracking, education, training, and trend analysis to ensure contractual and financial requirements are met and documented with accuracy.

This role emphasizes strong communication, organizational skills, and proficiency with Microsoft Office and CRM systems like Salesforce to support provider

Qualifications

• Bachelor’s degree with 2 years managed care operations experience or 6 years relevant experience.
• Strong verbal and written communication skills are essential.
• Proficiency with Microsoft Office and CRM systems like Salesforce.

Responsibilities

• Develop and maintain cooperative relationships with contracted providers.
• Issue tracking, resolution, and education/training for providers.
• Identify trends and evaluate providers to ensure contractual/financial requirements are met.

Skills

Verbal communication

Written communication

Organizational skills

Planning skills

CRM systems (Salesforce)

Education

Bachelor’s degree

Tools

Microsoft Office

Salesforce

Job description

Health Care Service Corporation (HCSC) is seeking a Provider Relations Specialist to develop and maintain cooperative relationships with contracted providers under supervision. You will handle issue tracking, education, training, and trend analysis to ensure contractual and financial requirements are met and documented with accuracy.

This role emphasizes strong communication, organizational skills, and proficiency with Microsoft Office and CRM systems like Salesforce to support provider