Senior Proptech Strategic Account Manager (Hybrid)

recruitAbility; Austin (TX); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health coverage

Paid time off

Hybrid work

Job summary

Our client is a fast-growing proptech company helping property management firms unlock new revenue by automating utility setup during resident move-ins. Their platform already serves hundreds of managers across the country and is scaling rapidly.

They are seeking a Strategic Account Manager to own and deepen relationships with top partners, turning strong accounts into growth engines. This senior, high-visibility role reports to the COO and collaborates across Sales, Product, CS, and Marketing.

Qualifications

• 8+ years of experience in strategic account management or enterprise customer success.
• Proptech experience with property management software or multifamily/ resident tech.
• Proven ability to grow complex, revenue-generating accounts with retention and expansion.

Responsibilities

• Own a portfolio of property management accounts as the primary contact and trusted advisor.
• Build and execute account plans to drive platform adoption and expansion revenue.
• Develop relationships with senior executives to deepen the partnership and identify opportunities.
• Identify upsell and cross-sell opportunities within existing accounts.
• Monitor health, usage, and revenue trends to address churn risk.
• Collaborate with Customer Success and Product to advocate for accounts and influence roadmap.
• Represent the company at proptech and multifamily events.

Skills

Strategic account management

Enterprise customer success

Executive-level communication

Data-driven

Tools

AppFolio

Buildium

Yardi

RealPage

Job description

Our client is a fast-growing proptech company helping property management firms unlock new revenue by automating utility setup during resident move-ins. Their platform already serves hundreds of managers across the country and is scaling rapidly.

They are seeking a Strategic Account Manager to own and deepen relationships with top partners, turning strong accounts into growth engines. This senior, high-visibility role reports to the COO and collaborates across Sales, Product, CS, and Marketing.