Senior Enterprise Account Manager (Hybrid, Boston)

Publicis Groupe Holdings B.V

Boston (MA)

Hybrid

USD 75,000 - 115,000

Full time

14 days+
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Benefits offered by this job

Flexible working arrangements
Health insurance
Paid time off
Work Your World program
Tuition assistance

Job summary

Profitero+ is hiring a Senior Account Manager to own retention and growth for a portfolio of enterprise accounts in a hybrid Boston role. You will build trusted relationships, translate data into strategic insights, and drive platform adoption across 8-10 complex client books.

The position emphasizes cross-functional collaboration and proactive client partnership. The ideal candidate has 5+ years in account management or customer success within SaaS/CPG spaces, strong analytics skills, and

Qualifications

  • 5+ years in account management, customer success, or ecommerce/CPG in SaaS/tech.
  • Bachelor’s degree preferred in marketing, technology, or related field; experience may substitute.
  • Comfort with technology and technical concepts.
  • Ability to leverage analytics to derive data-driven recommendations.

Responsibilities

  • Own retention and growth for a portfolio of enterprise accounts.
  • Identify new use cases and expand platform adoption.
  • Develop and present quantified value stories and ROI.
  • Lead upsell/expansion conversations to grow revenue.
  • Act as trusted advisor, sharing insights and best practices.
  • Translate complex concepts for cross-functional teams.

Skills

Account management
Customer success
Ecommerce/CPG
Data-driven insights
Executive communication
Cross-functional collaboration
Leadership mentoring
Time management

Education

Bachelor’s degree in marketing/technology or related field

Tools

CRM software
Analytics tools

Job description

Profitero+ is hiring a Senior Account Manager to own retention and growth for a portfolio of enterprise accounts in a hybrid Boston role. You will build trusted relationships, translate data into strategic insights, and drive platform adoption across 8-10 complex client books.

The position emphasizes cross-functional collaboration and proactive client partnership. The ideal candidate has 5+ years in account management or customer success within SaaS/CPG spaces, strong analytics skills, and

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