Senior Property Manager - Commercial Medical

ZipRecruiter; Houston (TX); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading company in healthcare real estate is seeking a Senior Property Manager to oversee their outpatient medical properties. The ideal candidate will have extensive experience in property management, particularly in healthcare, and will focus on maintaining strong relationships with healthcare partners while managing a diverse team. Responsibilities include budget preparation, tenant outreach, and ensuring operational compliance.

Qualifications

• 7-10 years experience in commercial real estate property management.
• 3-5 years managing a diverse team of property management professionals.

Responsibilities

• Oversee property management team for outpatient medical properties.
• Ensure strong relationships with healthcare partners.
• Prepare and submit annual operating budgets and financial reports.

Skills

Communication

Initiative

Responsibility

Education

High School Diploma or GED

Bachelor’s degree in Marketing, Business, Real Estate, Finance, and/or Accounting

Tools

Yardi

Job description

Job Description

Healthpeak Properties is a fully integrated real estate investment trust (REIT) and an S&P 500 company. We specialize in owning, operating, and developing high-quality real estate focused on healthcare discovery and delivery. Our impressive portfolio includes nearly 50 million square feet of medical outpatient buildings, lab and life science facilities, and Senior Assisted Living centers.

POSITION RESPONSIBILITIES

The Senior Property Manager (SPM) is responsible for overseeing a property management team which successfully manages a portfolio of Outpatient Medical properties in their designated market. The ideal candidate will have experience with healthcare facilities and a proven track record of managing relationships with key members of healthcare systems. Responsibilities include but are not limited to:

1. Ensure that team members develop, grow, and maintain strong relationships with healthcare partners to deliver best-in-class customer service and Healthpeak core values (W.E. C.A.R.E).
2. Conduct annual performance evaluations for team members and other people management functions as assigned.
3. Oversee coordination and implementation of property-specific tenant outreach programs.
4. Ensure team members address tenant concerns quickly, professionally, and economically.
5. Schedule regular meetings, at least monthly, with team members to review property operations.
6. Develop and maintain strong working relationships with healthcare partners, building condo owners, and decision-makers.
7. Coordinate and implement portfolio-specific tenant outreach programs.
8. Address tenant concerns promptly and professionally.
9. Schedule regular meetings with key tenants to review property operations.
10. Coordinate tenant survey processes, including annual action plan implementation.
11. Maximize recoverable income on a property-by-property basis.
12. Develop and manage operations against property-level budgets for each property.
13. Prepare and submit 5-year capital plans for approval.
14. Prepare annual operating budgets; once approved, submit monthly financial reports for review and approval.
15. Review and approve vendor invoices.
16. Inspect and review all buildings, taking action on items to be addressed.
17. Tour vacant spaces and support leasing efforts as needed.
18. Interact daily with Building and Chief Engineers to ensure continuity of building operations, including customer service and facility maintenance reporting.
19. Perform administrative duties as necessary.
20. Assist with the collection and coordination of market data, including market rents and operating expense estimates.
21. Review property cash flows and overall operations; report and take responsibility for monthly expense variances.
22. Coordinate all phases of pre- and post-move-in processes.
23. Schedule meetings with vendors as needed.
24. Ensure operational compliance (vendor contracts, insurance certificates, tenant contact audits, etc.).
25. Review receivable reports regularly, follow up on delinquent payments, and recommend legal action when necessary.
26. Assist with acquisitions and dispositions as required.
27. Support and adhere to Healthpeak's corporate compliance policies and procedures.
28. Sustain a high level of confidentiality with all company information.
29. Perform other duties as assigned by the Regional Property Manager.
30. Maintain onsite presence at a company office or portfolio property five days per week.
31. Travel locally up to 10% as needed.

POSITION REQUIREMENTS

• High School Diploma or GED required; Bachelor’s degree in Marketing, Business, Real Estate, Finance, and/or Accounting, or equivalent experience.
• Minimum of 7-10 years of experience in commercial real estate property management, with healthcare property management experience strongly preferred.
• 3-5 years of experience managing a diverse team of property management professionals.
• Professional designation from BOMA, IREM, or CCIM preferred.
• Experience in analyzing operational and financial data.
• Experience with the Yardi suite of programs is a plus.
• Strong initiative and sense of personal responsibility.
• Ability to establish and maintain rapport with the business community and interact with various professionals.
• Excellent written and verbal communication skills.

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