Senior Property Claims Representative

Construction Association of Michigan; Bay City, Northern (MI, KY); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Full benefits: medical, dental, vision

Job summary

The Construction Association of Michigan is seeking a Senior Property Claims Representative to handle property and casualty claims with minimal supervision while ensuring fair, prompt resolutions for insureds and claimants.

You will investigate, evaluate and control claims, maintain advanced knowledge of construction practices and estimating systems, and collaborate with the team to resolve losses promptly.

Qualifications

• Bachelor's degree required with focus on construction trades, agriculture-related studies, or insurance related field preferred.
• 5–7 years multi-line or property claims experience required.
• Advanced knowledge of insurance contracts and company policies required.
• Must have access to high speed Internet at home if field-based.

Responsibilities

• Investigate, evaluate and control property and casualty claims under minimal supervision.
• Maintain advanced knowledge of construction, repair costs and methods; train others on estimating systems.

Skills

Customer service

Listening skills

Communication

Field work readiness

Travel readiness

Education

Bachelor's degree related to construction or insurance

Tools

Estimating software

Repair estimating system

Job description

Senior Property Claims Representative

To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To make certain that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations.

To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company.

Investigate, evaluate and control property and casualty claims under minimal supervision.

Maintain advanced knowledge of various types of buildings, construction, repair cost and methods, repair-estimating system and scoping damages. Assist in training others on repair estimating system and scoping of damage.

Maintain advanced knowledge of farm machinery, livestock and home furnishings.

Required

• Bachelor's degree required with focus on construction trades, agriculture-related studies, business administration or insurance related field preferred, or equivalent experience may be considered.
• Minimum five to seven years multi-line or property claims experience required.
• Advanced knowledge of insurance contracts written by the companies required.
• Advanced knowledge of company and divisional policies and procedures required.
• Must possess outstanding listening and superior customer service skills.
• Advanced knowledge of estimating systems and construction requirements and methods required.
• Must have access to high speed Internet at home if position is field-based.
• Must possess a valid driver license with an acceptable driving record.
• Designations in INS, AIC and/or similar professional insurance designation required.

Preferred

Designation in CPCU preferred.

Note

This is a work from home position primarily covering these Michigan counties (Must reside in or close to these Michigan counties): Alcona, Arenac, Bay, Clinton, Genesee, Gratiot, Huron, Ingham, Iosco, Lapeer, Saginaw, Sanilac, Shiawassee, Tuscola.

Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.