Senior Property Claims Adjuster

Glatfelter Insurance Group; York, Northern (York County, KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Tuition reimbursement

Employee benefits

Paid holidays

Job summary

Glatfelter Insurance Group is seeking a Senior Claims Representative - Property in York, PA to handle and pay moderate to high complexity first-party property claims within authority and supervision. This is an onsite role requiring strong regulatory knowledge and customer-focused communication.

You will manage files, coordinate with insureds, claimants, brokers, and vendors, and participate in ongoing training while developing specialized expertise.

Qualifications

• Secondary school diploma or equivalent; college degree and Associate in Claims designation preferred.
• 3–6 years of experience in first-party property insurance claims or related field.

Responsibilities

• Proactive handling of assigned claims in compliance with applicable state regulatory requirements, departmental standards, and designated financial authority.
• Upholding the highest standards of customer satisfaction and service to insureds, agents, regional directors, and other interested parties while fulfilling obligations to protect our insured’s interests and the company’s assets.
• Communicating investigation and handling status and final determinations to insureds and claimants in compliance with regulatory requirements and departmental standards.
• Representing GIG through countrywide contact with insureds, claimants, brokers, insurance carriers, and vendors; may include field work, mediation, or other travel.
• Maintaining claim file integrity to document activity, preserve evidence, capture accurate data, and support decisions.
• All specialized tasks and duties for prompt handling; may include litigation management or training and education.
• All other duties as assigned, including training, mentoring, or supervisory support functions.

Skills

Verbal communication

Written communication

Teamwork

Customer service

Claims handling

Microsoft Office

Licensing compliance

Education

Secondary school diploma

Associate in Claims

College degree

Tools

Microsoft Excel

CRM software

Document management

Job description

Glatfelter Insurance Group is seeking a Senior Claims Representative - Property in York, PA to handle and pay moderate to high complexity first-party property claims within authority and supervision. This is an onsite role requiring strong regulatory knowledge and customer-focused communication.

You will manage files, coordinate with insureds, claimants, brokers, and vendors, and participate in ongoing training while developing specialized expertise.