Senior Property Associate - Property Ops & Tenant Relations

JLL; Chicago (IL); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

401(k) matching

Medical/Dental/Vision care

Paid parental leave

Paid time off

Daily Pay early access

Job summary

JLL in Chicago is seeking a Senior Property Associate to take on expanded responsibilities in property operations, serving as the main liaison between tenants, property managers, vendors and other stakeholders. You will also provide accounting and financial support and maintain positive tenant relations.

The role involves leading projects, mentoring team members and handling administrative duties; you will contribute to monthly financial reporting, vendor coordination and lease administration,

Qualifications

• Bachelor's degree in Business, Real Estate, Communications, or related field.
• 1-2 years of experience with Yardi, Kardin and/or MRI property management software.
• 2-3 years of work experience in an office environment, preferably in commercial real estate or property management.
• 2-3 years of work experience in a customer service or customer-facing position.
• Strong written and verbal communication skills.
• Excellent organizational skills with ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Positive attitude with eagerness to grow within the commercial real estate industry.

Responsibilities

• Provide exceptional customer service to tenants by responding to inquiries, processing service requests, and coordinating resolution of maintenance issues.
• Support property management team with administrative tasks including data entry, document preparation, and maintenance of property records and databases.
• Oversee comprehensive financial operations including AP/AR processing, budget variance analysis, and monthly financial reporting preparation.
• Manage vendor coordination and work orders to ensure timely completion of maintenance and repair activities.
• Help prepare monthly reports, financial summaries, and property performance updates for senior management and clients.
• Support lease administration activities including tenant move-in processes, document filing, and communication coordination.
• All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations.

Skills

Customer service excellence

Strong communication

Organizational skills

Team mentorship

Problem solving

Education

Bachelor's degree in Business, Real Estate, Communications, or related field

Tools

Yardi

Kardin

MRI

Job description

JLL in Chicago is seeking a Senior Property Associate to take on expanded responsibilities in property operations, serving as the main liaison between tenants, property managers, vendors and other stakeholders. You will also provide accounting and financial support and maintain positive tenant relations.

The role involves leading projects, mentoring team members and handling administrative duties; you will contribute to monthly financial reporting, vendor coordination and lease administration,