Senior Property Associate — CRE Ops & Tenant Services

JLL; Atlanta (GA); On-site; USD 39,950 - 42,705; Full time

Benefits offered by this job

401(k) plan with company matching

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Company Holidays

Daily Pay earned wage access

Job summary

JLL in Atlanta, GA is seeking a Senior Property Associate to join our property management team. You will support property operations, liaise with tenants, property managers, vendors and other stakeholders, and contribute to financial processes.

The role emphasizes customer service, data entry, budget variance analysis, monthly reporting, lease administration and tenant communications, with opportunities to mentor teammates and lead key projects.

Qualifications

• Bachelor’s degree in Business, Real Estate, Communications, or related field.
• 1–2 years of experience with Yardi, Kardin, or MRI property management software.
• 2–3 years in an office environment, preferably in CRE or property management.
• 2–3 years in a customer service or customer-facing position.
• Strong written and verbal communication skills.
• Excellent organizational skills with ability to manage multiple tasks in a fast-paced environment.
• Positive attitude with eagerness to grow in the CRE industry.

Responsibilities

• Provide exceptional customer service to tenants by responding to inquiries, processing service requests, and coordinating resolution of maintenance issues.
• Support property management team with administrative tasks including data entry, document preparation, and maintenance of property records and databases.
• Oversee comprehensive financial operations including AP/AR processing, budget variance analysis, and monthly financial reporting preparation.
• Manage vendor coordination and work orders to ensure timely completion of maintenance and repair activities.
• Help prepare monthly reports, financial summaries, and property performance updates for senior management and clients.
• Support lease administration activities including tenant move-in processes, document filing, and communication coordination.
• Lead tenant events, building communications, and community engagement initiatives to enhance tenant experience.
• All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations.

Skills

Customer service experience

Communication skills

Organization

Prioritization

Education

Bachelor's degree in Business, Real Estate, Communications, or related field

Tools

Yardi

Kardin

MRI

Job description

JLL in Atlanta, GA is seeking a Senior Property Associate to join our property management team. You will support property operations, liaise with tenants, property managers, vendors and other stakeholders, and contribute to financial processes.

The role emphasizes customer service, data entry, budget variance analysis, monthly reporting, lease administration and tenant communications, with opportunities to mentor teammates and lead key projects.