Property Admin & Tenant Support Specialist

JLL; Washington (District of Columbia); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay

Job summary

JLL in Washington, DC is seeking a Property Associate to serve as the primary administrative contact for a commercial property or portfolio. You will provide accounting support, maintain tenant relations, and deliver outstanding customer service, launching your career in commercial property management.

This entry-level role offers growth alongside seasoned professionals who are committed to your development, with on-site presence required in Washington, D.C.

Qualifications

• Bachelor's degree in Business, Real Estate, Communications, or related field.
• 1-2 years of office experience, preferably in commercial real estate or property management.
• 1-2 years in a customer service or customer-facing role.
• Strong written and verbal communication skills.
• Excellent organizational skills and ability to multitask in a fast-paced environment.
• Positive attitude with eagerness to grow in CRE.

Responsibilities

• Provide exceptional customer service to tenants by responding to inquiries, processing service requests, and coordinating resolution of maintenance issues.
• Support property management team with administrative tasks including data entry, document preparation, and maintenance of property records and databases.
• Process Accounts Payable (AP) and Accounts Receivable (AR), COIs, code invoices and complete other financial tasks.
• Assist with vendor coordination and work order management to ensure timely completion of maintenance and repair activities.
• Help prepare monthly reports, financial summaries, and property performance updates for senior management and clients.
• Support lease administration activities including tenant move-in processes, document filing, and communication coordination.
• Assist with tenant events, building communications, and community engagement initiatives to enhance tenant experience.
• Provide backup support for reception duties, mail distribution, and general office operations as needed.
• All other tasks as required to comply with Property Management Agreements and local ordinances.

Skills

Written communication

Verbal communication

Organizational skills

Customer service

Multitasking

Education

Bachelor's degree in Business/Real Estate/Communications

Tools

None

Job description

JLL in Washington, DC is seeking a Property Associate to serve as the primary administrative contact for a commercial property or portfolio. You will provide accounting support, maintain tenant relations, and deliver outstanding customer service, launching your career in commercial property management.

This entry-level role offers growth alongside seasoned professionals who are committed to your development, with on-site presence required in Washington, D.C.