Senior Project Lead - AI & Fiber Deployments

Lumen; Salt Lake City (UT); Remote; USD 85,000 - 124,000; Full time

Benefits offered by this job

Health, Life, Voluntary Lifestyle bene

Comprehensive benefits package

Job summary

Lumen is seeking a Lead Project Manager to guide large-scale, complex customer deployments from planning through completion. You will serve as the primary point of contact, coordinating customers, internal teams, and vendors to deliver solutions on time, within scope and budget.

Ideal candidates bring five+ years in complex, customer-facing technology implementations, with knowledge of OSP/ISP infrastructure and strong communication to executive stakeholders.

Qualifications

• Bachelor's degree or at least five years of related experience.
• Experience managing complex customer-facing technology implementations.
• Experience managing or supporting fiber delivery projects, with knowledge of OSP/ISP infrastructure, construction and implementation activities.
• Demonstrated ability to manage project scope, schedules, resources, risks, and stakeholder expectations.
• Strong written and verbal communication skills, including experience preparing executive-level project updates.
• Ability to lead cross-functional teams and work effectively with customers and internal partners.

Responsibilities

• Lead highly complex customer implementation projects and programs throughout the full project lifecycle.
• Develop and manage project plans, schedules, resource requirements, deliverables, and success measures.
• Serve as the primary customer contact, providing clear updates and maintaining alignment on scope, responsibilities, timelines, and expectations.
• Analyze project progress and deliver concise status, risk, jeopardy, and executive-level reports.
• Identify and manage risks, dependencies, and schedule changes, escalating issues and recommending alternatives when appropriate.
• Coordinate internal teams and external vendors to support the timely delivery of contracted services.
• Facilitate project meetings, document decisions, and track action items through completion.
• Mentor team members, promote consistent project management practices, and identify additional customer needs that may create future sales opportunities.

Skills

Complex tech implementations

Executive-level updates

Cross-functional leadership

Stakeholder management

Strong written and verbal skills

Risk and schedule management

Education

Bachelor's degree or 5 years related experience

Tools

OSP/ISP infrastructure

Job description

Lumen is seeking a Lead Project Manager to guide large-scale, complex customer deployments from planning through completion. You will serve as the primary point of contact, coordinating customers, internal teams, and vendors to deliver solutions on time, within scope and budget.

Ideal candidates bring five+ years in complex, customer-facing technology implementations, with knowledge of OSP/ISP infrastructure and strong communication to executive stakeholders.